[buddhatree]

After upgrading to 4gb RAM, my X-Fi Platnum lost it's surround sound and EAX. If I take our 1 or 2gb sticks, surround and EAX come back. From reading other posts at the Creative site, it seems to be an x64 driver problem. Of course Creative customer support is less than helpful and who knows when they will a release a driver with a fix. Does anyone have a workaround? Thanks

[blizard]

After upgrading to 4gb RAM, my X-Fi Platnum lost it's surround sound and EAX. If I take our 1 or 2gb sticks, surround and EAX come back. From reading other posts at the Creative site, it seems to be an x64 driver problem. Of course Creative customer support is less than helpful and who knows when they will a release a driver with a fix. Does anyone have a workaround? Thanks

I can not help you directly, but would like to know what memory size have to do with EAX and sorround sound on Creative X-Fi Platinum? Is there any explanation to why winXP x64 would have these problems and not WinXP 32 bit? From my point of view it seem just to be rubbish as EAX should be handled by sound card and not onboard memory (RAM on MB). It must be something else that is wrong here...

[buddhatree]

I can not help you directly, but would like to know what memory size have to do with EAX and sorround sound on Creative X-Fi Platinum? Is there any explanation to why winXP x64 would have these problems and not WinXP 32 bit? From my point of view it seem just to be rubbish as EAX should be handled by sound card and not onboard memory (RAM on MB). It must be something else that is wrong here...

I have no idea. All I know is that EAX and surround were working fine before I put in the 2 extra gigs. If I take out 1 or 2 sticks, EAX and surround come back. There are many other posts at the Creative site with the exact same problem, but unfortunately, no solutions. The consensus is that it's an x64 driver issue.

[gddeals]

did you try reinstalling the driver after you put in the xtra ram?

[Xyphus]

After upgrading to 4gb RAM, my X-Fi Platnum lost it's surround sound and EAX. If I take our 1 or 2gb sticks, surround and EAX come back. From reading other posts at the Creative site, it seems to be an x64 driver problem. Of course Creative customer support is less than helpful and who knows when they will a release a driver with a fix. Does anyone have a workaround? Thanks

Hmmm... I wonder if maybe the sound card was mapping drivers to a certain memory address. When you added the new ram it might have moved things around and the sound drivers were conflicting with something at those addresses... Perhaps uninstalling and reinstalling with the new memory in place might help.

(A side note... If I remember reading correctly that certain motherboards have issues with 4GB (or even 3GB) where due to design issues the memory is not mapped correctly. They "technically" support up to 4GB, but the OS really can only see and utilize around 2.5GB-3GB or so. This is not true for all boards, but is an issue for some...)

[formica73]

http://www.planetamd64.com/index.php?showtopic=25934

From here... it seems creative soundcards (either audigy or x-fi) have some issue with 4gb & x64.

[Red Mist]

Creative strike again eh... I havn't had the need for a seperate sound card since they brought out the sb live & all the related probs that card had(which wasn't creatives fault AGAIN LOL). I always use onboard sound now & not 1 problem has arisen since then & the sound seem fine to me, but then again i do only play games on my machine, Movies i have a seperate setup....
sorry i can't offer help , just advice... Use yer onboard sound :)

This post has been edited by Red Mist: Sep 26 2006, 01:35 PM

[buddhatree]

Creative strike again eh... I havn't had the need for a seperate sound card since they brought out the sb live & all the related probs that card had(which wasn't creatives fault AGAIN LOL). I always use onboard sound now & not 1 problem has arisen since then & the sound seem fine to me, but then again i do only play games on my machine, Movies i have a seperate setup....
sorry i can't offer help , just advice... Use yer onboard sound :)

LOL! Great, I have to chose between 4gb RAM and awesome sound. Despite all of Creative's flaws, the X-Fi kicks some serious butt. The sound on that card is soooo sweet. The BEST sound I've ever heard.

But also love my 4gb RAM. My rig really flies now. I guess I will use onboard sound until Creative fixes it. With Vista coming out, 4gb RAM will not be uncommon. I'm sure their greed to stay competitive will force them to provide drivers that solve the problem.

Thanks for all the replies guys :)

[Mr.Magic]

After upgrading to 4gb RAM, my X-Fi Platnum lost it's surround sound and EAX. If I take our 1 or 2gb sticks, surround and EAX come back. From reading other posts at the Creative site, it seems to be an x64 driver problem. Of course Creative customer support is less than helpful and who knows when they will a release a driver with a fix. Does anyone have a workaround? Thanks

Since no one seems to have another solution yet I'll offer mine.

X-Fi XP64 4GB Pack

This pack provides Surround and EAX support for Windows XP 64bit with 4GB (and above) and active memory hole.

package contents:
- SoundBlaster X-Fi Drivers; YouP-Pax X-Fi 2007 Pack (2.13.1020; according to the device manager)
- Creative Audio Console; XP64 X-Fi drivers (2.09.0007)
- Creative THX Setup Console; RejZoR's standalone version

tested:
- James Bond: Die Another Day - DTS & AC3 (CGI bullet intro); Media Player Classic + AC3 Filter w/ and w/o passthrough

- America's Army
- Armed Assault
- Far Cry
- Stalker
- Test Drive Unlimited
- The Elder Scrolls 4: Oblivion
- some older games like Morrowind and Hitman 2

machine:
Athlon X2 2.6Ghz, 4GB RAM, GeForce 7950GX2, X-Fi Xtreme Music on 5.1

notes:
I made a fairly short test run (2-3 hours altogether) to get this out asap.
The only problem I encountered is TDU crashing the sound card completely (garbled sound) on its first run. After a reboot it worked fine. Since the game was near the bottom of the list it could have been a glitch.


~edit~
There might be a problem with the tools. I am still testing.

This post has been edited by Mr.Magic: Apr 4 2007, 07:21 PM

[Pyr0]

Great first post Mr.Magic
Any chance you could upload it to our download section?
http://www.planetamd64.com/index.php?autom...s&showcat=5

Vista users will not have hardware accelerated audio by default anyway though, as the hardware abstraction layer has been removed for directsound and directsound3d
instead, creative have a project called ALchemy, which "transmutes" the directsound/3d calls to OpenAL - it's up to version 1.3 currently:
http://preview.creativelabs.com/alchemy/default.aspx

using this app, you should be able to use 4GB and still have EAX options available in games, but i'm not sure if it will work in XPx64

[Mr.Magic]

Great first post Mr.Magic
Any chance you could upload it to our download section?
http://www.planetamd64.com/index.php?autom...s&showcat=5

Done!

Vista users will not have hardware accelerated audio by default anyway though, as the hardware abstraction layer has been removed for directsound and directsound3d
instead, creative have a project called ALchemy, which "transmutes" the directsound/3d calls to OpenAL - it's up to version 1.3 currently:
http://preview.creativelabs.com/alchemy/default.aspx

using this app, you should be able to use 4GB and still have EAX options available in games, but i'm not sure if it will work in XPx64

Well, first there was the CPN (crackle pop noise) issue with 4GB on XP64 and V64. Then CL decided to just deactivate surround and EAX support for further drivers.

All that has nothing to do with DS3D and the HAL (which works fine on XP64 by the way).

~edit~
After all kinds of trials and tribulations (the prior edits of this post that are now gone), I decided to uninstall the X-Fi completely again (including an extensive registry clean-up). Right now the card works perfectly fine with Direct Sound, 4.0 and 4GB.
This is without the Audio Console and without THX Console though. I'll install them and get back to you as soon as I know more.

This post has been edited by Mr.Magic: Apr 4 2007, 11:00 PM

[nray]

After all kinds of trials and tribulations (the prior edits of this post that are now gone), I decided to uninstall the X-Fi completely again (including an extensive registry clean-up). Right now the card works perfectly fine with Direct Sound, 4.0 and 4GB.
This is without the Audio Console and without THX Console though. I'll install them and get back to you as soon as I know more.

I'm having issues getting EAX to work with an Audigy 4 in XP x64 with 8GB of RAM - has anyone got a fix for that?

[DevilX]

I have the same Problem :-(

[jsanchez]

I have no problem

[flaviowolff]

what about using windows Xp 32-bit (and yes, getting 3gb of ram, but not using your HD as virtual memory), will it solve the problem?

[EvaUnit02]

what about using windows Xp 32-bit (and yes, getting 3gb of ram, but not using your HD as virtual memory), will it solve the problem?

I have 4GB RAM and have no problems with my X-fi (w/ Creative's latest reference driver) and XP 32-bit. EAX runs fine in the games that I've tried.

I did have problems with XP x64 (EAX wasn't working), but Mr. Magic's package solved it. That same driver should work in XP 32-bit.

This post has been edited by EvaUnit02: Jun 27 2007, 09:11 AM

[EvaUnit02]

I'm having issues getting EAX to work with an Audigy 4 in XP x64 with 8GB of RAM - has anyone got a fix for that?

The X-fi drivers work with the Audigy 4 (and probably Audigy 2 ZS as well). So use Mr.Magic's package minus the Audio Console and THX Setup Console.

[DevilX]

I have tryied this and i can install the driver but the problem are still the same.
I think the driver use other files for audigy than for x-fi.

This post has been edited by DevilX: Jun 28 2007, 05:01 AM

[HazardHawk]

Done!
Well, first there was the CPN (crackle pop noise) issue with 4GB on XP64 and V64. Then CL decided to just deactivate surround and EAX support for further drivers.

All that has nothing to do with DS3D and the HAL (which works fine on XP64 by the way).

~edit~
After all kinds of trials and tribulations (the prior edits of this post that are now gone), I decided to uninstall the X-Fi completely again (including an extensive registry clean-up). Right now the card works perfectly fine with Direct Sound, 4.0 and 4GB.
This is without the Audio Console and without THX Console though. I'll install them and get back to you as soon as I know more.

Mr Magic,

If you would be so kind, could you please reupload your file so the link is repaired?

Thank you!

[Pyr0]

Hi HazzardHawk

apologies for the problems downloading, we've been having a few problems since the server migration, but working to try to get them fixed soon

the 4GB driver pack can still be downloaded from Mr.Magic's Rapidshare link:
http://rapidshare.com/files/24231761/Sound...B-Pack.rar.html
or here:
http://www.overclock247.com/pyr0/X-FI/

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