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> External hard drives with x64-compatible backup software?
x64vip
post Oct 9 2008, 07:36 PM
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Hey all, haven't been here in awhile. Looked around and can't find this on the site.

I have a external Maxtor HDD for my 32-bit laptop and love the Safety Drill backup software.

Unfortunately, their automatic backup software is still not compatible with x64. Grrr. dizzy.gif

Do any of the external HDD manufacturers come with x64-compatible backup software?

Thanks.

This post has been edited by x64vip: Oct 9 2008, 07:37 PM
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Athildja
post Oct 9 2008, 07:57 PM
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FreeAgent series from Seagate
I am working with the FreeAgent GO in Vista x64 Ultimate and the Seagate manager allows for simple and custom backups
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x64vip
post Oct 9 2008, 08:00 PM
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QUOTE(Athildja @ Oct 9 2008, 08:57 PM) *
FreeAgent series from Seagate
I am working with the FreeAgent GO in Vista x64 Ultimate and the Seagate manager allows for simple and custom backups

Thank you!!! thmbup.gif
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Athildja
post Oct 9 2008, 08:18 PM
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No worries :)
I should have a full review of the FreeAgent Go 500GB published this weekend
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x64vip
post Oct 10 2008, 03:38 PM
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QUOTE(Athildja @ Oct 9 2008, 09:18 PM) *
No worries :)
I should have a full review of the FreeAgent Go 500GB published this weekend

Sweet!

I just ordered the silver 320GB for $120 from Buy.com -- no tax and free shipping. thmbup.gif Plus I get US Airways miles.

Thanks again -- made the shopping much easier.
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Athildja
post Oct 10 2008, 04:32 PM
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Did you get a chance to read our review on it?
It is a seriously nice drive.

http://www.planetx64.com/index.php?option=...31&Itemid=1
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x64vip
post Oct 10 2008, 07:03 PM
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QUOTE(Athildja @ Oct 10 2008, 05:32 PM) *
Did you get a chance to read our review on it?
It is a seriously nice drive.

http://www.planetx64.com/index.php?option=...31&Itemid=1

Nice review! Thanks. It looks like the Seagate Manager software is exactly the same as the Maxtor Manager software I use now on my laptop with the Maxtor Mini except for branding. If so, I'm very pleased because I love that software. It's much easier to use than the old Retrospect software that came with the pre-Seagate-owned Maxtor OneTouch (and was not 64-compatible).

Is it possible to backup two different desktops on the one external HDD? Not to sync, just to have one external for two PCs.
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Athildja
post Oct 10 2008, 07:28 PM
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QUOTE(x64vip @ Oct 10 2008, 08:03 PM) *
Nice review! Thanks. It looks like the Seagate Manager software is exactly the same as the Maxtor Manager software I use now on my laptop with the Maxtor Mini except for branding. If so, I'm very pleased because I love that software. It's much easier to use than the old Retrospect software that came with the pre-Seagate-owned Maxtor OneTouch (and was not 64-compatible).

Is it possible to backup two different desktops on the one external HDD? Not to sync, just to have one external for two PCs.


Thanks,
You should be able to but you would not want to do it by simple backup or use the personal folder option on both systems
Seagate and Maxtor merged so it is the same software but updated and refined to work with x64 :)
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x64vip
post Oct 14 2008, 04:37 PM
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QUOTE(Athildja @ Oct 10 2008, 08:28 PM) *
Thanks,
You should be able to but you would not want to do it by simple backup or use the personal folder option on both systems
Seagate and Maxtor merged so it is the same software but updated and refined to work with x64 :)

Well my Seagate FreeAgent GO arrived today. I excitedly hooked it up, the installation began, I selected English and Install Seagate Manager, the InstallShield setup wizard was preparing to launch and I got this:


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Attached File  1014sea.JPG ( 35.86K ) Number of downloads: 16
 
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Athildja
post Oct 14 2008, 05:00 PM
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[attachment=8344:working.jpg]are you running the one off of the HDD?
what version of seagate manager do you have there?
I can send you the one that came on my drive but it is 78MB.
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Attached File  working.jpg ( 266.75K ) Number of downloads: 8
 
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x64vip
post Oct 14 2008, 05:02 PM
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QUOTE(Athildja @ Oct 14 2008, 06:00 PM) *
are you running the one off of the HDD?
what version of seagate manager do you have there?
I can send you the one that came on my drive but it is 78MB.

Yes, it's the one off the HDD. It's 8.0.100.1040.
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Athildja
post Oct 14 2008, 05:12 PM
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ok.... which free agent go did you get? can you post a link to it?
I think that you might have the last gen one from Maxtor..
But you can get the new software from Seagate

http://www.seagate.com/www/en-us/support/d...-desk-xtreme-sw
just follow the directions at that site.
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x64vip
post Oct 14 2008, 05:14 PM
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QUOTE(Athildja @ Oct 14 2008, 06:12 PM) *
ok.... which free agent go did you get? can you post a link to it?
I think that you might have the last gen one from Maxtor..
But you can get the new software from Seagate

http://www.seagate.com/www/en-us/support/d...-desk-xtreme-sw
just follow the directions at that site.

Here is what I got:

http://www.buy.com/prod/seagate-freeagent-.../208921077.html
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x64vip
post Oct 14 2008, 05:19 PM
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QUOTE(x64vip @ Oct 14 2008, 06:14 PM) *
Here is what I got:

http://www.buy.com/prod/seagate-freeagent-.../208921077.html

Here is what I get when I follow the link to the Downloads for the FreeAgent GO:
QUOTE
To obtain the replacement software for your hard drive, contact Seagate Technical Support by email.

There is no download link for the software that I can see.
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Athildja
post Oct 14 2008, 05:50 PM
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QUOTE(x64vip @ Oct 14 2008, 06:19 PM) *
Here is what I get when I follow the link to the Downloads for the FreeAgent GO:

There is no download link for the software that I can see.


I know once you e-mail them they will provide you with the link

Ath
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Athildja
post Oct 14 2008, 05:52 PM
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also that is the same one I have but my version is 2.1.13
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x64vip
post Oct 14 2008, 06:16 PM
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QUOTE(Athildja @ Oct 14 2008, 06:52 PM) *
also that is the same one I have but my version is 2.1.13

The version number I got from right click/properties on the exe file itself. I can't locate the actual software version because I can't install it. I don't know where else it would be located.

The email to them kicked this back:



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Athildja
post Oct 14 2008, 06:18 PM
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Ok something is not right.
I will contact Seagate and ask them to check this thread.
I have been using this app to back up on a schedule since I started the eval.
I will find out what is going on and get some answers
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x64vip
post Oct 14 2008, 06:25 PM
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QUOTE(Athildja @ Oct 14 2008, 07:18 PM) *
Ok something is not right.
I will contact Seagate and ask them to check this thread.
I have been using this app to back up on a schedule since I started the eval.
I will find out what is going on and get some answers

Okay, thanks so much. I really appreciate it.

I did submit the support request anyway and got a ticket number. They said someone will get back to me in 24 hours. The attachment was one of those "see if this answers your question" deals based on the keywords in my email, I guess.

I'd hate to send it back.
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Athildja
post Oct 14 2008, 07:18 PM
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Seagate is going to have an engineer look at the thread and get back to me with an answer I will relay it to you as soon as I get it.

Ath
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